HoYoverse just revealed the first agent for Zenless Zone Zero 2.4 through official drip marketing on October 11, 2025! Meet Dialyn, a charismatic customer service representative with a Stun class and Physical element affiliation. Working for the mysterious Krampus Compliance Authority, this upcoming agent promises to bring unique personality and combat capabilities to the game. Here’s everything we know about this captivating new character.
Who is Dialyn? Zenless Zone Zero Charismatic Customer Service Rep
Dialyn works as a customer service representative for the Krampus Compliance Authority, a newly introduced faction confirmed as a subsidiary of TOPS Alliance—the game’s most powerful corporate conglomerate. Despite her corporate affiliation, Dialyn embodies a free-spirited personality that makes her distinctly memorable.
Her character is defined by genuine care for customers, openness to diverse interactions, and willingness to go above and beyond in service. In one humorous interaction, a Thiren had to actively stop Dialyn from touching her ears during their conversation, showcasing her overly enthusiastic and touchy-feely nature. Even more intriguingly, Dialyn encouraged a Failume Heights citizen to file complaints against TOPS itself—demonstrating her independent spirit despite working for the corporation.
Dialyn’s Combat Profile: Stats & Abilities
| Attribute | Details | Combat Role |
|---|---|---|
| Class | Stun | Control & Crowd Control |
| Element | Physical | Direct Damage Output |
| Faction | Krampus Compliance Authority | Story Element |
| Release Version | Zenless Zone Zero 2.4 | Availability |
| Release Date | ~November 26, 2025 | Estimated Patch Launch |
| Banner Phase | Phase 1 | Expected First Week |
Combat Role: Dialyn’s Stun classification positions her as a crowd control specialist, allowing teams to disable enemies and create opportunities for damage dealers. Her Physical element provides consistent, non-elemental damage that synergizes with various team compositions.
The combination of Stun class and Physical element suggests Dialyn will excel at disrupting enemy formations while contributing reliable damage output—a valuable addition to any squad composition.
Release Timeline: When Can You Pull Dialyn?
According to HoYoverse’s schedule, Zenless Zone Zero 2.4 is expected to launch around November 26, 2025, coinciding with the conclusion of version 2.3’s Yidhari banner.
As the first character announced for 2.4, Dialyn’s banner will potentially debut in Phase 1 of the patch—typically available during the first half of the update cycle. However, exact release dates and banner scheduling remain unconfirmed pending official announcements.
Players should prepare now to secure Dialyn when her banner goes live, as early Phase 1 availability means limited time to collect her before potential Phase 2 character reveals.
The Krampus Compliance Authority: A New Faction Emerges
Dialyn represents the first major introduction to the Krampus Compliance Authority, a faction previously unknown within ZZZ’s story. As a subsidiary of TOPS Alliance, the organization occupies an intriguing position in the game’s corporate hierarchy.
The authority’s mysterious nature raises compelling questions: What are their true intentions? How do they operate within TOPS? What will their faction bring to future storylines? Dialyn’s character potentially foreshadows significant worldbuilding expansions in version 2.4 and beyond.
Character Personality: Customer-Focused & Surprisingly Rebellious
What makes Dialyn fascinating is her contradictory nature. Working for a major corporation, she simultaneously encourages citizens to lodge complaints against that same organization. This suggests complex moral positioning—she may be more aligned with individual wellbeing than corporate interests.
Her eagerness for customer interaction and tendency to engage warmly (sometimes too warmly!) contrasts with typical corporate representative archetypes, making her a refreshingly human character in a game often featuring stoic warriors and tactical specialists.
What’s Next? Anticipation Builds
With Dialyn officially announced, the ZZZ community eagerly awaits additional 2.4 reveals. HoYoverse typically releases multiple character teasers during drip marketing campaigns, suggesting more agents may be announced in coming weeks before the patch launches.
For comprehensive Zenless Zone Zero guides, character analyses, and update coverage, visit TechnoSports for your ultimate gaming resource. For official HoYoverse announcements and updates, check official channels.
FAQs
Q1: What makes Dialyn’s Stun class different from other crowd control agents?
A: While Stun class specialization typically focuses on disabling enemies, each agent brings unique mechanics to crowd control. Dialyn’s specific skill kit, cooldowns, and crowd control duration haven’t been officially revealed yet. Her Physical element affiliation suggests she’ll deal reliable damage alongside crowd control, potentially making her more damage-oriented than pure support-focused Stun agents. Detailed ability breakdowns will emerge as the patch release approaches.
Q2: Will Dialyn’s banner be rerun-eligible, or is 2.4 my only chance to pull her?
A: Standard HoYoverse practice allows most agents to receive reruns eventually, though timing varies significantly. Dialyn will likely receive future banner reruns, but 2.4 launch represents optimal pulling time if you want to guarantee her immediately. Missing her 2.4 banner doesn’t mean permanent unavailability—patience or strategic saving for future reruns remains viable for players unable to pull during initial availability.
