DigiYatra App: App for faster e-boarding | Launched by Delhi International Airport

The Delhi International Airport Limited (DIAL), a GMR Infrastructure Limited-led consortium, has confirmed the trial run of the beta version of the DigiYatra app for Android on August 15, 2022, in support of the Government of India’s “DigiYatra” project.

Delhi and DigiYatra App

One of the first airports in the nation to implement this technique is Delhi Airport. DIAL had previously undertaken its tests and constructed the necessary infrastructure at Delhi Airport’s Terminal 3. During the trials, around 20,000 people used the facility, and they reported smooth and secure travel.

The DigiYatra app is currently available in beta in the Play Store (Android platform). In a few weeks, the same app will also be accessible through the iOS platform’s App Store. Before experiencing hassle-free travel at the airport, domestic customers flying from Terminal 3 by any airline can download the app and register themselves.

Depending on facial recognition technology, “DigiYatra” is a Biometric Enabled Seamless Travel experience (BEST). It seeks to give travelers a smooth, paperless travel experience.

With this technology, all checkpoints—including airport entry, security checkpoints, aircraft boarding, etc.—would automatically process passengers’ entries based on the facial recognition system.

The use of technology will drastically speed up and streamline the boarding process, with each passenger needing no more than three seconds at each touchpoint. Their face would serve as their identification, proof of immunizations, and boarding permit.

As the passenger data is verified with the Airlines Departure Control System and only authorized passengers may enter the terminal, it will also ensure increased security at the airport. The entire procedure is automatic and non-intrusive, resulting in staff optimization for stakeholders including the CISF, airlines, and others.

Guide for the App

The procedures listed below must be followed to use this facility:

Pilot process flow:

• Biometric Registration:

1. Download DigiYatra Application (DY app) from Play Store (Android) or App Store (iOS)
2. Register on the DY app using your phone number and OTP
3. Link Aadhaar credentials using DigiLocker
4. (Register on Digi Locker – if not registered – need to know Aadhaar # for the same)
5. Take a selfie – validation of Selfie image with Aadhaar and add credentials
6. Add Vaccination details using COWIN credentials (phone no and OTP based)
7. Scan Boarding Pass (prerequisite – check-in) – need to have a physical Boarding pass or Boarding Pass QR code / Bar code on a device other than a phone for scanning purposes
8. Share credentials and BP Data with Airport

• Entry E-Gate at Airport:

1. Passenger arrives at the Entry E-gate
2. He scans his Bar-Coded Boarding Passes
3. He look into the Facial Recognition System (FRS) camera installed on E-Gate
4. The system validates the Passenger’s ID and travel document
5. E-gate opens to allow the passenger into the Airport.

• Entry to Security Hold Area (SHA):

1. Passenger arrives at the Entry E-gate
2. He will have to look into the FRS camera installed on E-Gate
3. The system validates Passenger’s ID and travel document
4. E-gate will open to allow passengers to Security Check.

The traveler must adhere to the standard process to board the flight and pass through security.

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